Privacy Policy

At Cwebi, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, request quotes, or engage our web development services including Ruby on Rails, React, SaaS products, e-commerce platforms, and API development services.

1. Information We Collect

We collect information necessary to provide our web development services and improve your experience. This includes personal information you provide directly, data collected automatically when you visit our website, and information gathered during project engagement.

1.1. Information You Provide Directly

When you request a quote, contact us, or engage our services, we collect information such as your name, email address, phone number, company name, project details, service preferences (Ruby on Rails, React, SaaS, e-commerce, API development, etc.), and any additional information you provide in communications or project requirements.

1.2. Automatically Collected Information

When you visit our website, we automatically collect certain information including your IP address, browser type, device information, pages visited, time spent on pages, referring website addresses, and usage patterns. This data helps us improve our website performance and user experience.

2. How We Use Your Information

We use the information we collect to provide, improve, and personalize our web development services. Your data enables us to communicate effectively, deliver quality solutions, and ensure a seamless experience throughout your project lifecycle.

Specifically, we use your information to respond to quote requests, provide project proposals and estimates, deliver Ruby on Rails, React, SaaS, e-commerce, and API development services, communicate about project progress and updates, send important service notifications, improve our website and services, analyze usage patterns and trends, comply with legal obligations, and prevent fraud or security issues.

  • Service Delivery - To provide and deliver our web development services, including Ruby on Rails applications, React frontends, SaaS platforms, e-commerce sites, APIs, and admin panels
  • Communication - To respond to your inquiries, send project updates, provide customer support, and share important information about our services
  • Business Operations - To manage projects, process payments, send invoices, maintain records, and fulfill contractual obligations
  • Website Improvement - To analyze website usage, improve user experience, optimize performance, and develop new features
  • Marketing - With your consent, to send promotional materials, newsletters, and updates about our services (you can opt-out at any time)

Legal Basis for Processing

We process your personal information based on: your consent (when you request quotes or subscribe to communications), contractual necessity (to provide services you've requested), legitimate business interests (improving services, security, fraud prevention), and legal compliance (meeting legal obligations and responding to legal requests).

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences, analyze website traffic, and improve functionality.

3.1. Types of Cookies We Use

We use essential cookies (required for website functionality), analytics cookies (to understand how visitors use our site), and marketing cookies (to provide personalized content, with your consent). You can control cookie preferences through your browser settings, though disabling certain cookies may affect website functionality.

3.2. Third-Party Services

Our website may use third-party services that collect information through cookies or other technologies. These services include analytics providers (Google Analytics), form processing (Netlify Forms), and social media integrations. These services have their own privacy policies governing data collection and use.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data only in the following circumstances:

  • 1.
    Service Providers - We may share information with trusted third-party service providers who assist in operating our website, conducting business, or servicing you (hosting providers, payment processors, analytics services), subject to confidentiality agreements
  • 2.
    Legal Requirements - We may disclose information when required by law, court order, or government regulation, or to protect our rights, property, or safety
  • 3.
    Business Transfers - In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to this Privacy Policy
  • 4.
    With Your Consent - We may share information with third parties when you explicitly consent to such sharing
  • 5.
    Project Collaboration - During project development, we may share relevant information with team members, contractors, or partners necessary for service delivery

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption (SSL/TLS for data transmission), secure servers and databases, access controls and authentication, regular security assessments, and employee training on data protection. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Project-related information is retained for the duration of the project and may be kept longer for legal, accounting, or business purposes. You may request deletion of your data, subject to legal and contractual obligations.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access - Request access to the personal information we hold about you
  • Correction - Request correction of inaccurate or incomplete information
  • Deletion - Request deletion of your personal information (subject to legal requirements)
  • Objection - Object to processing of your information for certain purposes
  • Data Portability - Request transfer of your data to another service provider
  • Withdraw Consent - Withdraw consent for data processing where consent is the legal basis

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Material changes will be communicated through our website or direct notification. Continued use of our services after changes constitutes acceptance of the updated Privacy Policy.

Contact Us About Privacy

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through our website contact form or the "Get Quote" modal. We are committed to addressing your privacy concerns promptly and transparently.

Effective Date: This Privacy Policy is effective as of January 1, 2025. We are committed to protecting your privacy and handling your personal information with care and respect.

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